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  The following are our policies for gbsbeauty.com. These policies are subject to change. Cancellations and Returns: All items for sale on this site EXCEPT FOR WIGS by RAQUEL WELCH, EVA GABOR, PUT ON PIECES and HAIRDO by JESSICA SIMPSON carry a 30-day money back guarantee. These excluded items are not returnable or exchangeable under any circumstances. This is a manufacturer's policy and we have no authority to override it. Items must be returned unused at your expense before a refund will be issued. Refunds will be issued in the amount of the merchandise returned. Shipping charges will not be refunded. If an exchange is sought, additional shipping charges will apply. If cancellation occurs prior to shipment of the order, a full refund will be issued, including the shipping charge. In the event you receive a damaged item, the item may be returned for a full refund or exchanged for a new item. Additional shipping charges will not apply if a damaged item is exchanged. Shipping: Orders to be delivered within the United States to addresses other than PO Boxes will be shipped by Federal Express ground or Federal Express 2nd day Delivery, at your option. The shipping and handling charge for ground delivery is $5.00 per order. Ground orders will take between 7-10 days to arrive from the time they leave the warehouse. The shipping and handling charge for 2nd day delivery is $20.00 per order. This method of shipping guarantees that your order will arrive 2 days from the day the package is shipped -- not from the day the order is placed. Orders to be delivered to P.O. Box addresses within the United States will be shipped by U.S. Mail. The shipping and handling fee for these orders is $5.00. Delivery of these orders will take between 7-10 days to arrive from the time they leave the warehouse. International orders are shipped U.S. Global Priority Mail. The shipping and handling charge for these orders is $20.00. However, additional charges may apply depending on the delivery destination and weight of the package. You will be notified before additional charges are posted to your credit card. Privacy: The information collected from you on this site is for use by gbsbeauty.com, Gables Beauty Supply, Inc., and other affiliated entities for purposes of keeping internal records and for future promotions. The information collected will not be shared with any outside organization for any reason. Strict security procedures are in place to protect loss, misuse or alteration of information provided. Any inaccuracies in information provided can be corrected via e-mail (orders@gbsbeauty.com) or by telephone 1-(800)-565-3233. These policies are subject to change. |
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